Sub-Supplier Portal (Admin)

The sub-supplier portal provides a secure location for your vendors to upload (and download) documents directly into your DocBoss projects. To allow sub-suppliers to view the portal, the sub-supplier will need to be:

1. Added to your system
2. Granted access to the project

1. Add sub-supplier account

To add a sub-supplier account, navigate to System Menu > Users > Manage Sub-Supplier Accounts.

Once on the page, click the "+ Add" button above the grid.

In the form, fill in the details for the specific user account. The users' first and last name are required, along with the system access and password information.

You can have multiple accounts for each sub-supplier, but each account will have access to all of the same sub-supplier projects (automatic project lists).

2. Enable sub-supplier access on project

One the sub-supplier(s) have been added to the system, access for sub-suppliers will need to be granted on individual projects. To allow sub-suppliers access to a project, navigate to Project Menu > Set Up > Project Template. In the "Project Settings" section, choose "Yes" for the "Allow Sub-Supplier Access" option.

Before a project will display in the sub-supplier portal, the sub-supplier must be listed on at least one piece of tagged equipment OR a document must have the sub-supplier set in the override field.

Sub-supplier notifications 

Users can specify if they would like to be notified about sub-supplier submittals (for all projects, or just their own projects). 

To update this setting, navigate to System Menu > Users > Manage Users. Click the pencil icon (under "Tools") for the user profile in question. In the "System Notifications" section, modify the notification setting to the users' preference.

With sub-supplier notifications enabled, the user will receive a notification in their system (displayed as a red bell) when a submittal has been made by a sub-supplier. The red bell will redirect the user to the Project List and where a list of projects with unprocessed submittals will be displayed. 

Once the appropriate project is selected, navigate to Project Menu > Cards In/Out > Incoming Documents to see the submittal listed in the "Files from Sub-Supplier" grid.

To see how sub-suppliers view notifications in the portal, see this article: Sub-Supplier Portal (Supplier View).

Note: Email notifications will only be sent to sub-suppliers if the option is selected on submittal (see article: Options for outgoing (submittal) notification emails).

Sub-supplier portal security

Sub-supplier accounts, like DocBoss user accounts, can have multi-factor authentication (MFA) enabled for additional security. For instructions on enabling MFA for the sub-supplier portal, see this article: Multi Factor Authentication (MFA) for Users.

DocBoss messaging on sub-supplier portal

The use of the sub-supplier portal is included in your DocBoss subscription, and simply requires that you provision an account to your vendor. In exchange for this function, a small advertisement is placed below the portal grids that encourages vendors to consider DocBoss for their own use.

Example:

If you wish to use the portal but suppress all DocBoss messaging, please reach out to our support team. The vendor focused messaging can be disabled for an additional fee. 


To learn more about the sub-supplier portal, check out this short overview: Vimeo: Supplier Portal.