Popular Articles

  1. File Naming Pattern

    The file naming format is used to generate the file names on any Outgoing Submittals. Navigate to the Project Menu > Set Up > Project Configuration . From the " Main " tab, expand the "File Naming Pattern" section. Single pattern forma...
  2. Add Custom Doc Code/Card Fields

    You can add custom fields to your cards. Here's how to create and manage them. How to create a Card Field The initial set up of the custom Doc Code / Card Field must be done by an Admin User. Once created, they can be enabled or disabled on an...
  3. Introduction to Internal Approval

    Overview of the internal approval feature, including a common workflow example.
  4. Create Package of Cards

    Instructions for setting up a package code, and the associated impact on the card list. Guidance around uploading documents and submitting the package are also provided.
  5. Learning Mode

    Enable/disable the icons in DocBoss that open links to relevant support articles.
  6. "File is Empty" Upload Error

    Sometimes users may receive a "File is empty" error message when trying to upload a file to DocBoss. Common issues and resolutions are listed below: The file does not contain any information (size is 0 kb) Ensure that the correct file is ...
  7. Internal Doc Code List

    Add internal doc codes to use when customer lists are not provided or for mapping (cross-referencing) internal codes to customer codes.
  8. Doc Codes vs. Cards

    Overview of what differentiates a doc code from a card, and how they are related.
  9. Configure Doc Code List

    Overview of the key settings available for doc codes, and their impact on associated cards.
  10. Company Status Lists

    Add customer approval status lists (or internal lists to track customer approval statuses).