Popular Articles

  1. Project Main

    The "Main" tab of the Project Configuration page is where many of the project options are configured. This article explains the various options available on this page. The first time a project is started, this screen defaults to the Quick Start ...
  2. Complete an Outstanding Action

    Once an action has been applied to a card, it remains in the "Outstanding Actions" grid until all actions have been  completed.   To view all outstanding actions for an individual project, navigate to Project Menu > Outstanding Actions . To view...
  3. Unpack Packaged Cards

    If individual files from a package are returned in the packaged format, they should be attached to the packaged card and unpacked. To begin the process on unpacking, navigate to the incoming documents page ( Project Menu > Cards In/Out > Incom...
  4. Acceptable Native File Types

    To eliminate malicious file uploads, DocBoss maintains a list of uploadable file types. If your file is not on this list, you will receive an error on upload. If the file is valid, please contact support. Once we manually validate the file type...
  5. Edit Equipment

    As projects progress, often there are changes which happen to required equipment. DocBoss supports those and helps you manage the changes to your document cards. Why does DocBoss monitor changes to equipment? All Auto-Generated cards are dir...
  6. Selecting Email Template

    If you want, you can change the Email Template that is used for any project. To Get Here: Project menu - (SetUp) Main, Scroll to Output Settings The drop-down (beside each Type of submittal) lists the available templates you h...
  7. Disable Equipment

    To delete/disable equipment from your equipment list, there are a couple of options. For single changes, you can click the delete icon. For multiple pieces of equipment, you can select them using the select boxes then click Disable S...
  8. Update Document Numbers

    When uploading doc numbers using the edit data via CSV from the Card List – you must add the word (in all caps) OVERRIDE into the related column for "Doc Number Manually Changed". Why? Let’s assume you have auto-numbered all cards. When...
  9. Configure Expedite Reports

    Customize expediting reports and select expediting recipients.
  10. Set Date Format

    Date formatting can be set in Docboss in three places: Under Admin, for the whole system (System Menu > Admin > General) On Project Config. Templates (System Menu > Admin > Customization > Project Config. Templates) On individual projects...