New Articles

  1. Outgoing File Naming Rules

    Outgoing file name formats can be created using variables and text but all file names should follow a "safe" rule list. Once files are uploaded to DocBoss, the media where these are stored have limitations to the allowed naming of files. There...
  2. Keep Hyphenated Values on a Single Line in Template Output

    If it is undesirable to have hyphenated values split between two lines on a template, a non-breaking hyphen can be used to prevent this (for example, to keep hyphenated tag numbers on a single line on a cover page). This can be accomplished manual...
  3. Using Cover Page Variables to Build Source Documents

    DocBoss wasn't really designed to build source documents directly, but our document index templates certainly bring that thought forward. Note: - Files can be submitted as PDF and Excel - Templates are uploaded as DOCUMENT INDEX type ...
  4. Getting Started with DocBoss (for Program Administrators)

    Suggestions for transitioning your team to work in DocBoss.
  5. Getting Started (for New Users)

    Log in, review navigation and menus, and learn about next steps for each user role.
  6. Working with Sub-Suppliers

    When working with sub-suppliers, there are several options that can be enabled for DocBoss to help identify which documents belong to each sub-supplier and to make submittals and expediting easier. Sub-Supplier List When using auto-generat...
  7. Release - May 2023

    Affiliates Add time zone for affiliate Previously, the time zone was configured for the entire instance. As affiliates are often used for parts of a company in different parts of the world, we have added the ability to set affiliate-specific tim...
  8. Merge / Split Instance(s) Transition Process

    Recommendations for splitting or combining multiple instances of DocBoss.
  9. "File is Empty" Upload Error

    Sometimes users may receive a "File is empty" error message when trying to upload a file to DocBoss. Common issues and resolutions are listed below: The file does not contain any information (size is 0 kb) Ensure that the correct file is ...
  10. Export / Import Instance Library

    The steps below explain how to export and import an existing collection of documents in an instance's library. For instructions on adding new files to the library, see here . Export library documents and metadata From the system men...