Popular Articles

  1. Upload documents

    Create a new incoming submittal and add documents to it.
  2. Understanding the Split Parameter in Bulk Matching Process

    If the uploaded files don't match with any card, we show you an error in the top area of the matching screen. You can check the cause by hovering over the error symbol. Testing bulk match parameters Select the info icon for the card...
  3. Card to Unit Changes Causes

    DocBoss shows cards on the Card to Unit Changes screen when a user changes or adds a new equipment value for those cards, AND the cards: have a file (active, or in their history), and have a doc code with any doc code type except "SDI Report"...
  4. Using Regular Expressions

    RegEx (regular expression) patterns are a standard type of coding used to match text. In DocBoss, you can use RegEx to parse card metadata from the file names when using the Bulk Processing and  Create Cards and Match  features. Formatting p...
  5. Routing Scenario

    The routing scenario feature allows users to predefine document workflow in detail. For example, in the image below, DocBoss knows to assign a specific set of reviewers based on the file's return source (customer) and whether or not the st...
  6. Enable Customer Portal Access

    The customer portal provides a secure location for your customers to upload (and download) documents directly into your DocBoss projects. Customer web access is provided to contacts associated with the company. Before enabling customer web access...
  7. Internal Approval Workflow (Example)

    Walk-through of a common internal approval workflow. In the example, the document is received, reviewed internally, and returned to the source. Once approved, the document is returned to the target.
  8. Send/Return Pairs

    Every submittal starts a Send/Receive pair which can be found in the Card History. Each pair contains a history entry that if (Y) is enabled it will be included in the SDI Reports. The system will set the send/return automatically bu...
  9. Add Users / Edit / Disable Users

    How to get here: These options are only available from the Manage Users screen. To Add : Above the grid, click Add User. To Edit : Click the edit icon (tools column) for the specific user. To Disable : Click the disabl...
  10. Merge Cards

    When users build card lists with levels, such as one card per tag for example, but later realize that one card covers multiple tags, there is no longer a need for the additional cards. Rather than leave the original cards as pending, DocBoss...