Popular Articles

  1. Create API access credentials (per application)

    Navigate to the security settings screen via the Settings menu. Your user account must have the security permission to access the security settings. If you do not see this option, contact your administrator. The API Authorization ...
  2. Understanding the Split Parameter in Bulk Matching Process

    If the uploaded files don't match with any card, we show you an error in the top area of the matching screen. You can check the cause by hovering over the error symbol. Testing bulk match parameters Select the info icon for the card...
  3. Affiliate Best Practices and Maintenance

    Best Practices Adding Companies Use an external reference ID for new companies from a shared business system. This avoids duplicates being added with alternate spellings. DocBoss will warn you if the name it is exactly the same but if the...
  4. Enable Affiliate Permissions for a User

    For customers with affiliates enabled, user access to projects and libraries can be configured per affiliate. Only admin users have permission to add or edit users. New users When adding a new user to the system , if affiliate companies ...
  5. Include Sub-Units as Additional Columns in Unit Upload (Horizontal Layout)

    Overview DocBoss now allows a horizontal layout in the files used for equipment list uploads. This feature can save time for users working with units that have multiple components that need to be tracked. Typically, to include sub-units in a...
  6. Select Cover Page/Stamp Setting per Doc Code

    Instructions for setting the cover page/stamp preference per doc code, and the associated impact(s). Instructions for setting an alternative cover page and/or stamp template are also provided.
  7. Release - May 2023

    Affiliates Add time zone for affiliate Previously, the time zone was configured for the entire instance. As affiliates are often used for parts of a company in different parts of the world, we have added the ability to set affiliate-specific tim...
  8. Prices and Estimates

    The Prices & Estimates feature is designed to provide a detailed pricing estimate for the documentation fees related to a project. Once the project has been set up with the required information (Doc Codes with Levels and Equipment) and the card...
  9. Manage Users

    Admin users can manage their instance's user list from the Manage Users screen. From the Instance Menu , select Manage Users to navigate here. Manage Users From the Manage Users screen, admin users can: Man...
  10. Impact of Change Order

    When a change is made to Order Detail, DocBoss will present only cards which will be VOIDED (considered Obsolete) by the order detail changes. This means that the reference which was previously used for that card no longer exists on the order deta...