Updated Articles

  1. Why is my card or document missing?

    If unsure where a card is, try out the troubleshooting steps below. Topics Cannot find card in Incoming Documents Cannot find card in Outgoing Submittals Cannot find card in Card List Card has incorrect document Cannot fi...
  2. Export Individual Card History

    As an exception to most grids where users can click to download the data in CSV, the history grid does not currently have that option. At this time, the process to export the history of an individual card is a bit manual. The history record of ...
  3. Generate Card History Export

    For troubleshooting purposes, such as identifying when a particular action was taken, or what occurrences led to the state of a card, the history record of all cards can be exported. To access the export option, navigate to Project Menu > Index ...
  4. Troubleshooting: Upload Speed

    There are a few common explanations for reduced upload speed performance: A. Your network is checking every file before uploading To test if this is the cause, do the following: 1. Drag/drop 25-50 files into the incoming submittals area and recor...
  5. Submit Incomplete Compilation

    Steps to change the default setting preventing compilation submittal prior to completion.
  6. Regenerate Compilation

    Instructions for regenerating a compilation, and steps to take if/when the regenerate button is not available.
  7. Add Revision Index to Compilation

    Information pertaining to compilation revision indexes and their use case.
  8. Add Compilation Cover Page

    Overview of why compilation cover pages are useful, and directions for adding into the compilation structure.
  9. Compilation Templates (and Layout Impacts)

    Overview of the five templates used in compilations, and the impact of the templates on the overall structure.
  10. Create Reusable Compilation Layout

    Instructions for creating and using a compilation layout, both at the system and project level.