Updated Articles

  1. Troubleshooting: Grid Scroll Bar

    In some browsers (e.g., Firefox), the grid scroll bars may be hidden and only appear when hovering over the bottom of the grid.  To ensure that the scroll bars are always visible, there is local (computer) accessibility option to always show s...
  2. Filter Revision History by Secondary Rev

    If tracking a secondary revision value, the revision history output on cover pages can be set up to show only the secondary revision record. This is useful when a template includes two revision history tables: one that lists all revisions, and ano...
  3. How can I upload an older revision of a document?

    Sometimes you may need to send a modified document while the current version is still being reviewed by the customer. An Example: You send revision 0. Someone at the customer side steps outside of the normal doc control process (sometimes ...
  4. Why is my card or document missing?

    If unsure where a card is, try out the troubleshooting steps below. Topics Cannot find card in Incoming Documents Cannot find card in Outgoing Submittals Cannot find card in Card List Card has incorrect document Cannot fi...
  5. User Roles

    Overview of user role types and their associated permissions.
  6. Add Equipment

    Navigate to the Equipment List Equipment (with related tags) must be entered into DocBoss to enable card creation. To begin entering equipment, navigate to Project Menu > Equipment > Equipment List. Select Tagged Equipment t...
  7. Assign an Action

    Workflow Option: Routing Documents via Actions When routed internally, the documents are moved to user specific work areas called “Outstanding Actions”. Inside that area, users will make comments on the documents, while having the option to uploa...
  8. Edit the Routing of a Card

    During the course of managing cards you define routing and transmittal requirements. This is typically managed by DocBoss as you upload documents to the system because you have already assigned your specific workflow instruction. However – On...
  9. Complete an Outstanding Action

    Once an action has been applied to a card, it remains in the "Outstanding Actions" grid until all actions have been  completed.   To view all outstanding actions for an individual project, navigate to Project Menu > Outstanding Actions . To view...
  10. Security Settings

    The Security Settings screen is only available to users who have the Security Permission . To get here: The  Security Settings  screen is where you can adjust (1) authorization (for users and/or submittal recipients ), (2)  API authorizat...