Updated Articles

  1. Enable Customer Portal Access

    The customer portal provides a secure location for your customers to upload (and download) documents directly into your DocBoss projects. Customer web access is provided to contacts associated with the company. Before enabling customer web access...
  2. Adding Contacts

    Adding contacts to company profiles allows you to create a relationship between a contact and a company. In doing so, these contacts can be defined on projects involving the company ( Project Menu > Set Up > Project Main > Users and Key Contacts) ...
  3. Add Custom Doc Code/Card Fields

    You can add custom fields to your cards. Here's how to create and manage them. How to create a Card Field The initial set up of the custom Doc Code / Card Field must be done by an Admin User. Once created, they can be enabled or disabled on an...
  4. Automated email reports from user profile

    To view and enable automated email reports, first navigate to your User Profile ( System Menu > Edit your profile ) Scroll down to the Email Notifications area where several reports can be enabled and sent to you by email. Alerts A...
  5. List of Completed Submittals

    The last grid on the Outgoing Submittals page contains completed submittals. Project Menu > Cards In/Out > Outgoing Submittals > Scroll to bottom of screen. 1) Submittal Details Click on the submittal number to...
  6. Header and Footer Format

    Headers and footers can be added to documents to provide information consistently on every page. In addition to automatically generated page numbering, this feature can be used to display document-specific information (e.g., card name, doc no., equi...
  7. Compilation Structure & Styling Presets

    Instructions to create and use a compilation/package preset. Directions for updating a pre-existing preset and switching to a different present are also provided.
  8. Create Lists for Custom Fields

    This article provides steps to set up "Lists". Using a list takes out any risk of typo's as it gives the user a list of pre-existing values to choose from, rather than typing in the values. To create a new list, navigate to  System Menu > Admin >...
  9. Why is my user not appearing in the default user list?

    It is likely a permission issue if affiliates are enabled on your project. If a user has been added to DocBoss but is not available to select in a project's Default Users/Lists settings (under the " Main " tab of the  Project Configuration ...
  10. What if I have multiple orders to manage in a single DocBoss project?

    If you have a customer who has issued multiple orders of equipment under one purchase order number, DocBoss can use custom equipment fields to identify multiple packages on one single equipment list. This will allow you to create one final compila...