Popular Articles

  1. What if my Customer doesn't want the document I just submitted?

    If you have resubmitted a document and your customer decides they don't need it and asks you to just use the last approved document instead, how do you handle this in DocBoss? The first step is to void the outgoing submittal. Next, na...
  2. Release - January 2022

    Customer Portal The customer portal has been changed to allow customers to upload documents directly to projects. It now shares a common format and functionality with the Vendor Portal. For more details on Customer Portal, see our article h...
  3. Release - January 2020

    Compilations Optimize compilation generation We have refactored the generation process for compilations. The largest improvements will be noticed for compilations where DocBoss is adding cover pages to all documents, but general speed improvemen...
  4. Release - September 2019

    Add new data types to projects While DocBoss supported 3 type of units (Major Tags, Tagged Equipment and Steel), users may now add additional unit/data types to their projects. You may then allocate equipment columns to the appropriate tabs. Typ...
  5. Set Commercial Contact

    Instructions for setting a user as a commercial contact (i.e., a user responsible for contract-related activities)
  6. How can I resolve dash/hyphen keyword search issues?

    There are various types of dashes and hyphens used in text. While these can look very similar, they are actually different characters. For users using a keyword search in DocBoss, if they are not using the same character used in the data entere...
  7. Update Previous Submittal Dates

    Users can update previously submitted documents submittal dates. Updating it on the outgoing submittal will then update the date in the card history and all templates (SDI and in document cover pages added during submittal and also in compilation ...
  8. Completing a Project

    To complete a project in DocBoss, navigate to the Main page in your project and click "Complete Project". If all cards are in a status complete - Great! The project will be Completed. If you have any cards not in a complete status (ie: ...
  9. Release - September 2018

    Manual Cards for Tagged Equipment Add Manual cards (link to either major tags or tagged equipment) Manual cards allow users to add (or upload) cards, while manually selecting the appropriate doc codes, and tags. This function has existed strictl...
  10. Why does my document look strange in the viewer after upload?

    If you document looks strange in the viewer after upload, it is usually due to a TYPE 1 Postscript font. These fonts are being depreciated by all systems, and will no longer be supported by Adobe as of January 2023 . The most typical example we s...