Updated Articles

  1. Apply eSignatures to Outgoing Submittal

    Step 3 of the eSignature process.
  2. Processing Returned Files from Customer

    Assign returned files to cards and add their return status.
  3. Upload documents

    Create a new incoming submittal and add documents to it.
  4. Assigning files to document cards

    Assign uploaded files to the applicable cards.
  5. "File is Empty" Upload Error

    Sometimes users may receive a "File is empty" error message when trying to upload a file to DocBoss. Common issues and resolutions are listed below: The file does not contain any information (size is 0 kb) Ensure that the correct file is ...
  6. Affiliate Best Practices and Maintenance

    Best Practices Adding Companies Use an external reference ID for new companies from a shared business system. This avoids duplicates being added with alternate spellings. DocBoss will warn you if the name it is exactly the same but if the...
  7. Affiliate Companies

    Topics Overview Add affiliate companies Assign project to affiliate Affiliate user access Assign licenses per affiliate Update user access Customization per affiliate Project Templates A...
  8. Saving submittals on your server

    Customers periodically ask how they should set up their file structure for saving submittals on their server. While not technically required, it's a good practice. Heres the layout we suggest Project ABC ...
  9. How can I make my final books VDI 2770 compliant?

    VDI 2770 is a German standard for final submittal of vendor documentation. The focus is on FINAL PACKAGES, not the day-to-day submittals for approval etc. The goal of VDI compliance is to create a stand alone package PER TAG. There will be many...
  10. Show un-licensed employee names in submittal history

    If employee names need to be displayed in a custom grid with specialized terms like Prepared by , Checked by , Approved by , they can be shown using the user roles from the Main setting screen. But if the review process is outside of DocBoss, u...