Updated Articles

  1. How can I upload an older revision of a document?

    Sometimes you may need to send a modified document while the current version is still being reviewed by the customer. An Example: You send revision 0. Someone at the customer side steps outside of the normal doc control process (sometimes ...
  2. Template Troubleshooting, Tips and Tricks

    General recommendations Although most of the basic Excel features are supported in templates for Docboss documents, not every feature can be used. There are also some differences when building templates that would be output as PDF (usually var...
  3. Why is my card or document missing?

    If unsure where a card is, try out the troubleshooting steps below. Topics Cannot find card in Incoming Documents Cannot find card in Outgoing Submittals Cannot find card in Card List Card has incorrect document Cannot fi...
  4. User Roles

    Overview of user role types and their associated permissions.
  5. Add Equipment

    Navigate to the Equipment List Equipment (with related tags) must be entered into DocBoss to enable card creation. To begin entering equipment, navigate to Project Menu > Equipment > Equipment List. Select Tagged Equipment t...
  6. Assign an Action

    Workflow Option: Routing Documents via Actions When routed internally, the documents are moved to user specific work areas called “Outstanding Actions”. Inside that area, users will make comments on the documents, while having the option to uploa...
  7. Edit the Routing of a Card

    During the course of managing cards you define routing and transmittal requirements. This is typically managed by DocBoss as you upload documents to the system because you have already assigned your specific workflow instruction. However – On...
  8. Complete an Outstanding Action

    Once an action has been applied to a card, it remains in the "Outstanding Actions" grid until all actions have been  completed.   To view all outstanding actions for an individual project, navigate to Project Menu > Outstanding Actions . To view...
  9. Outstanding Actions

    The outstanding actions grid is used to display a list of all the current assigned actions: Actions can be checked in the Action Dashboard screen where all actions across all Projects are included ( Logo Menu > Action Dashboard ) O...
  10. Security Settings

    The Security Settings screen is only available to users who have the Security Permission . To get here: The  Security Settings  screen is where you can adjust (1) authorization (for users and/or submittal recipients ), (2)  API authorizat...